Global IT Support Leader AI-Driven Automation
Job in
Hoboken, Hudson County, New Jersey, 07030, USA
Listed on 2026-05-18
Listing for:
Resolution Technologies, Inc.
Full Time
position Listed on 2026-05-18
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization. This role involves overseeing the 24/7 Global Service Desk and multiple regional Tech Support teams. Ideal candidates will have 8-12 years of IT support experience, strong leadership skills, and familiarity with AI-driven support models. Responsibilities include enhancing operational excellence, team development, and managing major incidents while implementing innovative support solutions.
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