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Global IT Services Manager — AI-Driven

Job in Hoboken, Hudson County, New Jersey, 07030, USA
Listing for: NICE
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Global IT Employee Services Manager — 24/7 AI-Driven Support
A global technology firm based in Hoboken, NJ, is seeking a Global Manager, IT Employee Services. This leadership role involves overseeing worldwide employee technology support, including the Global Service Desk and regional Tech Support teams. The ideal candidate will drive operational excellence and lead a high-performing team while enhancing the technology experience for employees through automation and strategic support models.

Applicants should have substantial experience in IT support and strong leadership skills.
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