Director - Platform Infrastructure

Director - Platform Infrastructure

Location:

Hoboken Other locations:
Anywhere in Region Salary:
Competitive Date: 5 Aug 2026

At EY, we'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity The Platform Infrastructure Leader defines and executes the strategy, governance and operating model for EY's global platform infrastructure services. The role is accountable for secure, resilient, scalable and cost-effective infrastructure that enables business growth, operational excellence, regulatory compliance and technology transformation.

Key Responsibilities:

• The Platform Infrastructure Leader is accountable for strategy, delivery, performance, risk, vendor outcomes and financial management of global platform infrastructure services.
• Own the 3–5-year infrastructure strategy and roadmap across global data centres, in-country data rooms and vendor-managed services.
• Shape the future-state operating model for infrastructure engineering, operations, governance, service delivery and support.
• Lead modernization across automation, platform engineering, cloud enablement, resilience and operational optimization.
• Ensure infrastructure capabilities support business growth, cybersecurity resilience, compliance and measurable business value.
• Provide executive-level insight on investments, risks, service performance, vendor outcomes, transformation progress and financial performance.
• Infrastructure Operations & Service Delivery Oversee enterprise infrastructure platforms, including compute, storage, backup, network, data centre and related services. Ensure availability, resilience, capacity, disaster recovery, incident/problem management, monitoring and operational excellence. Track KPIs, SLAs, reliability, performance, service quality and continuous improvement outcomes. Drive automation, performance improvement, cost optimization and service simplification.
• Platform Engineering & Technology Enablement Lead platform engineering practices that enable secure, scalable, automated and self-service infrastructure capabilities. Promote Infrastructure-as-Code, Dev Ops, Dev Sec Ops , CI/CD, configuration management and automation-led operating models. Partner with architecture, security, application and product teams to deliver integrated technology solutions. Ensure infrastructure design supports scalability, innovation, resilience and future business requirements.
• Vendor & Third-Party Management Manage strategic relationships with infrastructure vendors, technology partners, managed service providers and outsourcing organizations. Partner with Supply Chain Services on vendor selection, contracting, commercial governance and performance management. Hold vendors accountable for SLAs, quality, risk, compliance, service improvement and value delivery. Lead vendor reviews, escalation management, budget oversight and roadmap alignment.
• Financial & Resource Management Manage budgets, forecasts, investment plans and financial reporting with support from the Business Management Office. Drive cost optimization while maintaining service quality, resilience and business value. Support investment prioritization, business cases, sourcing strategies and vendor commercial decisions. Ensure effective use of internal teams, contractors, vendors and managed service resources.
• Security, Risk & Compliance Ensure infrastructure services meet security, risk, regulatory, compliance and enterprise governance requirements. Partner with cybersecurity teams to strengthen platform security, resilience, identity controls, vulnerability management and Zero Trust alignment. Lead disaster recovery, business continuity, operational risk, control remediation and compliance readiness activities.
• Stakeholder Management Build trusted relationships with senior business, technology, finance, risk, procurement and vendor stakeholders. Translate business needs into infrastructure strategies, investment priorities and measurable outcomes. Provide executive reporting on performance, risk, financials, vendor outcomes and transformation delivery. Lead cross-functional collaboration to resolve issues, align priorities and deliver enterprise outcomes.
• Leadership, Strategic Direction & Influencing Skills This role requires a senior leader who can set a clear long-term vision, translate strategy into roadmaps and investment plans, and balance innovation, resilience, risk, cost and operational excellence. Influence senior leaders, C-suite stakeholders, boards and external partners through clear, commercially grounded recommendations. Communicate complex technical topics in a simple, actionable and business-relevant way. Lead through influence in a global matrix environment with distributed priorities, accountabilities and decision rights.
  
  Lead geographically dispersed teams across employees, contractors, vendors and partner organizations. Create a high-performance…