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Global Manager, IT Employee Services
Job in
Hoboken, Hudson County, New Jersey, 07030, USA
Listed on 2026-08-09
Listing for:
Resolution Technologies, Inc.
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
Systems Administrator, IT Specialist, IT Support
Job Description & How to Apply Below
1), three regional Tech Support teams (EMEA/IL, Americas, and APAC) and the Mobile Team. This leadership role owns all employee support channels, including chat, portal, onsite, and remote services, while driving exceptional employee experiences and operational excellence. The position is responsible for advancing automation and AI support strategies, unifying global processes and tools, and partnering closely with IT, Security, HR, Facilities, and Engineering to deliver a seamless, modern, and scalable support ecosystem.
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