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Customer Logistics Specialist
Job in
Hoboken, Hudson County, New Jersey, 07030, USA
Listed on 2026-08-20
Listing for:
Experis
Full Time
position Listed on 2026-08-20
Job specializations:
-
Supply Chain/Logistics
Transportation & Logistics, Freight, Dispatcher -
Transportation
Transportation & Logistics, Freight, Dispatcher
Job Description & How to Apply Below
Customer Logistics Specialist
Our client, a leading consumer packaged goods company, is seeking a Customer Logistics Specialist to join their team. The ideal candidate will have experience with transportation management systems, carrier management, and shipment execution, along with strong analytical skills and a proven ability to drive operational performance across a complex logistics network.
Job Title:
Customer Logistics Specialist
Location:
Hoboken, NJ (Hybrid)
Contract:
12 Months
Pay Range: $37 - $47 hourly
What's the Job?- Manage daily transportation execution for assigned customers and distribution centers, ensuring shipments are planned, tendered, and delivered successfully.
- Coordinate with carriers, warehouses, customer service, and planning teams to resolve transportation exceptions and service issues.
- Serve as the primary transportation contact for assigned customers while building strong relationships with carriers and internal stakeholders.
- Monitor transportation KPIs including On-Time Delivery, CCOT, Spot %, Contract Compliance, and Cost Performance, identifying root causes and corrective actions.
- Develop weekly and monthly performance reporting and leverage data and analytics to improve transportation reliability, service, and cost efficiency.
- Support transportation projects, carrier sourcing events, process improvements, and continuous improvement initiatives while maintaining accurate transportation records and system data.
- Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
- 3-8 years of transportation, logistics, supply chain, or customer operations experience.
- Experience with Transportation Management Systems (OTM, SAP TM, or similar platforms).
- Strong transportation and logistics operations experience, including shipment planning, tendering, execution, and carrier management.
- Advanced Microsoft Excel skills with strong analytical, reporting, problem-solving, and root cause analysis capabilities.
- Experience with KPI reporting, performance management, customer service, stakeholder management, and supply chain fundamentals. Power BI and SAP experience preferred.
- Opportunity to work with a global leader in the consumer packaged goods industry.
- Hybrid work model based in Hoboken, NJ.
- Weekly Pay.
- Medical and Prescription Drug Plans/Dental Plan/Vision Plan.
- Health Savings Account/Health Flexible Spending Account/Dependent Care Flexible Spending Account.
- Supplemental Life Insurance/Short Term and Long Term Disability Insurance/Business Travel Insurance.
- 401(k), Plus Match.
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