MSP Sales Lead

Description

Are you a driven sales leader with a passion for empowering businesses through technology? At eMazzanti Technologies, we don’t just sell IT solutions — we create partnerships that fuel business growth and transformation. We’re looking for a proven Sales Lead to head our Sales team, drive revenue through renewals and expansion, and help our clients succeed in a digital‑first world.

This is a high‑impact role for a strategic and hands‑on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win together.

• Ongoing leadership development and coaching
• A values‑driven culture where your voice matters
• Opportunity to grow with a fast‑paced, award‑winning MSP
• Be part of a team where passion meets purpose, and every win is celebrated

• Passion for excellence – We take pride in doing things the right way the first time.
• Customer satisfaction – We go above and beyond to delight our clients.
• Innovation & agility – We adapt fast, stay curious, and challenge the status‑quo.
• Integrity & trust – We do what we say and say what we mean.
• Winning as a team – We believe collaboration fuels success.

• Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals
• Build and execute scalable customer growth strategies across our SMB client base
• Promote a customer‑first, consultative sales approach that deepens client relationships
• Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes
• Support AMs by joining client calls, guiding deal strategy, and resolving escalations
• Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning
• Partner with service, operations, and marketing to enhance customer experience and drive retention
• Use CRM tools like Connect Wise to track activities, opportunities, and churn risks
• Play a hands‑on role in hiring, training, and scaling the Account Management team

• 3–5+ years of experience in B2B technology sales (MSP or IT consulting preferred)
• 2+ years leading or managing high‑performing sales/account teams
• Proven success hitting or exceeding quota — both personally and through your team
• Deep understanding of the SMB technology landscape and value‑based selling
• Proficiency with Connect Wise or similar CRMs (preferred)
• Strong skills in sales operations, forecasting, and workflow optimization
• Excellent communication, coaching, and organizational abilities
  
  A strategic mindset with a hands‑on, roll‑up‑your‑sleeves attitude
• Bachelor’s degree in Business, Technology, Communications, or a related field
• A positive mindset, strong work ethic, and a genuine desire to have fun while winning