Sales Manager

We are seeking a seasoned Manager of Inside Sales with technology B2B sales experience and MSP experience preferred to lead, develop, and transform our Account Management (AM) team. Reporting directly to the Chief Revenue Officer, you will drive strategic initiatives that fuel revenue growth through renewals, cross selling, and churn reduction. You will lead a team of five to nine Account Managers—ranging from long‑tenured legacy professionals to recent hires—and instill a culture of proactive client engagement and accountability.

If you’re a true leader who can think strategically while diving into the trenches to coach and support your team, we want to hear from you.

• Strategic leadership & execution: work with the team to uncover opportunities in new and existing clients, focus the team on business development skills, develop and implement a comprehensive strategy to drive renewals and cross selling, and lead regular pipeline review meetings.
• Team development & management: mentor, train, and hire talent to build an Account Management team with strong MSP sales capabilities, transition the team from a reactive, spreadsheet‑based approach to a proactive Connect Wise‑driven methodology.
• Operational excellence: oversee the integration of data from multiple systems into Connect Wise as part of a long‑term roadmap, optimize client records, track renewals, and identify new revenue opportunities, ensure best practices in client relationship management and upselling/cross selling.
• Hands‑on leadership: join AMs on client calls when needed—whether closing a challenging deal or addressing client issues—to drive results, and serve as the customer advocate, ensuring every interaction aligns with our commitment to an exceptional client experience.

• Proven leadership in a technology firm, with extensive technology sales experience in account management and leadership ideally in an MSP environment, and a demonstrated track record of successfully leading teams and driving sales.
• Strategic and tactical expertise: history of developing and executing strategies that deliver revenue growth through renewals, cross selling, and customer transition reduction.
• Connect Wise & data savvy: proficiency in Connect Wise or another mainstream CRM with the ability to manage and analyze large data sets effectively.
• Transformational leadership: experience transitioning teams from legacy processes to modern, data‑driven systems.
• Hands‑on coaching: a leader comfortable both strategizing at a high level and working side‑by‑side with team members during client interactions or deal closures.
• In‑office based: must be located in the New York Metro Area, preferably close to northern NJ.
• Excellent communicator: strong interpersonal, organizational, and communication skills to effectively manage internal teams and external client relationships.

• Bachelor’s degree:
  Engineering, Computer Sciences, Business, or Communications.
• Minimum 2–3 years carrying an individual quota and 2–3 years managing a team.
• Comprehensive understanding of consulting services.
• Experience selling into the small business sector.
• Desire to have fun while winning.
• Focused problem‑solving skills.