Retail Maintenance Technician

Overview

SUGARED + BRONZED has redefined airbrush tanning with our innovative proprietary solution and revived a timeless art of sugaring—a natural hair removal technique rooted in ancient Egypt. Whether you’re prepping for a vacation, wedding, red carpet event, or just want to look and feel your best, S+B is your destination. We’re committed to delivering outstanding services in beautiful, welcoming spaces, making each visit something to look forward too!

• Perform a variety of hands-on trade work, including basic plumbing (faucets/valves/fixtures), HVAC filter changes and light preventative maintenance, basic electrical (light fixtures/lamps/ballasts), and patching/painting/finish touch-ups.
• Conduct routine site walks to identify and address maintenance issues before they escalate.
• Ensure stores consistently meet brand standards for safety, appearance, and functionality.
• Inspect, operate, and test building systems (HVAC, plumbing, electrical, lighting, fixtures) to identify root causes—not just symptoms.
• Determine whether issues can be self-performed or require licensed professionals; escalate as needed.
• Document findings and close-outs clearly with photos, notes, recommended next steps, and concise summaries.
• Track reactive and preventative work orders in the facilities management system (currently Open Wrench).
• Coordinate vendor work when escalation is required: define scope, schedule access, manage site conditions, and review completed work for quality and completeness.
• Maintain cost awareness: complete minor repairs within guidelines; escalate major repairs, recurring failures, or non-routine costs for approval before work proceeds.
• Collaborate cross-functionally with Operations, Construction, Real Estate, and Design teams; coordinate with landlords and property managers as needed.
• Support troubleshooting of low-voltage and technology systems (access control, security cameras, internet/phone) with vendors as required.
• Complete required safety and equipment training (OSHA 10/30 paid by S+B, EPA cert as applicable) and use tools/ladders/equipment in accordance with safety standards and company policy.
• Respond promptly to emergency maintenance situations when required.

• Hands-on experience performing basic plumbing, electrical, mechanical, and carpentry tasks.
• Working knowledge of HVAC systems and routine preventative maintenance practices.
• Ability to read and interpret construction drawings, finish schedules, and equipment documentation.
• Strong understanding of general building systems and maintenance processes.
• Demonstrated ability to assess when to self-perform versus when to call licensed professionals.
• Strong written and verbal communication skills; able to clearly explain issues to vendors, landlords, and internal teams.
• High attention to detail with consistent follow-through on open items.
• Comfortable using facilities management software (e.g., Open Wrench, Service Desk), Gmail, and Google Docs.
• Strong documentation habits (photos, notes, and clear close-out summaries).
• Ability to manage multiple open work orders across locations.
• Good physical stamina and dexterity.
• Ability to lift, climb ladders, and work in active retail environments.

• Competitive benefits package including medical, dental, and vision insurance.
• 401(k) program with company match.
• Paid vacation and holidays.
• Opportunities for career growth, role mobility, and professional development.

80, USD per year (NJ - Hoboken)