Inside Sales Representative - Industrial Account Management PART TIME; M​/F) H​/F

REALIZE YOUR TALENT

As Inside Sales Representative EMEA, you are the primary point of contact for a portfolio of customers across the EMEA region. This is not a purely administrative role: you bring a genuine commercial mindset to every interaction, managing quotes and RFQs, driving order conversion and coordinating with internal planners to ensure seamless delivery.

• Prepare and respond to customer requests for quotes (RFQs) in a timely and competitive manner

• Follow up on quotes proactively and maximise conversion into orders

• Identify and communicate new business opportunities (upsell, cross-sell) to field sales representatives and relevant internal teams

• Build long-term customer relationships and develop a deep understanding of each account's needs

• Enter, manage and track orders in the ERP system (SAP SD)

• Ensure compliance of orders with the commercial terms and conditions agreed

• Handle customer complaints and claims efficiently, coordinating with planners and internal teams

• Interact with marketing, Supply Chain, Credit Management and product line leaders to provide accurate information and tailored proposals

• You hold a Bachelor's degree in International Trade, Business Administration or a related field.

• You have approximately 3 years of relevant experience in inside sales, account management, order management or customer service in a B2B environment.

• Proficiency in SAP (SD module) is a strong asset, experience with ERP systems is required

• Good command of office and collaborative tools (MS Office, Google Suite or equivalent)

• Understanding of commercial terms and order management processes

• Ability to analyse customer needs and propose suitable solutions

• Dutch: professional proficiency required (spoken and written)

• English: C2 level required

Candidates who speak English and hold a valid Dutch work permit are welcome to apply.

You are rigorous, well-organised and able to manage multiple priorities in a fast-paced environment. You combine a commercial instinct with a strong service mindset, proactive, solution-oriented and a genuine team player

Radiall is committed to equal opportunities and actively supports the inclusion of people with disabilities, whether visible or invisible.