B2B Collections Specialist

B2B Collections Specialist

A national staffing firm, The Fountain Group, is currently seeking a B2B Collections Specialist for a prominent client. This position is fully remote. Details for the position are as follows:

• Pay: $23 – 25/hour
• 6½ month assignment with possibility for extension based on performance and budget
• You will be managing B2B accounts receivable and collections, proactively engaging clients to resolve past-due balances, short pays, deductions, and escalated billing disputes while meeting monthly A/R targets and SLAs.
• You will be performing end-to-end account reconciliations (contract, invoice, and payment), processing billing adjustments, credit memos, and manual invoice presentments, and support bad debt write-offs as needed.
• You will collaborate cross-functionally with billing, sales, contracting, support, and implementation teams and communicate directly with dealer accounting teams up to dealer principal/owner level to ensure accurate billing and payment resolution.
• You will maintain accurate documentation and client correspondence in Oracle and Salesforce, identify root causes of recurring issues, and recommend process improvements to prevent future billing errors.

• High school diploma or equivalent
• 1+ year of B2B collections and Accounts Receivable experience
• Strong problem solving and dispute resolution skills
• Proficient in MS Office, with advanced Excel skills
• Experience with Oracle EBS (Oracle 11i or higher preferred)
• Working knowledge of Salesforce/Salesforce Billing preferred
• Experience with reconciliations and payment application

If you are interested in hearing more about the position, please respond to this posting with your resume attached.

Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.