Customer Service Engineer II - MegaLab - Lenexa, KS

Customer Service Engineer II - Mega Lab - Lenexa, KS

Join to apply for the Customer Service Engineer II - Mega Lab - Lenexa, KS role at Siemens Healthineers.

• Servicing Diagnostic Equipment in the Lenexa, KS area. Customer Service Engineer level based on prior experience.
• Install, troubleshoot, repair and perform preventative maintenance on Siemens Healthcare Automation instrumentation with minimal supervision.
• Deliver timely and effective repairs as well as training of operators to ensure optimal system performance.
• Manage financial performance within the territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.

• Familiarity with service, preventive maintenance and modifications on automation equipment with minimal supervision.
• Ability to establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.
• Experience in testing, repairing and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficiency in the use of tools and service test equipment.
• General understanding of electricity, power supplies, and grounding.

• Minimum high school diploma; technical Associate Degree or equivalent preferred.
• Proficiency in tools and service test equipment, with the ability to work individually and in a team.
• Proficiency in network applications/tools (including but not limited to eVO, mButler, MS Office, Concur, NAM Customer Service website—Engineer Tools).
• 3+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing instruments.
• Valid drivers license, ability to drive independently day and night, and a good driving record.
• Physical requirements:
  
  lifting up to 50 lbs, walking, ladder/stepstool use, bending, twisting, sitting/standing for extended periods, fine motor tasks, good vision.

Shift: Mon - Fri, 2:00 PM – 11:00 PM;
Service Area – Mega Lab – Lenexa, KS.

Annual base pay range:
Min $59,400 – Max $89,100. Benefits include medical, dental, vision, 401(k), life insurance, disability, paid time off, and other eligible programs. Final compensation may vary by geography, skills, education, and experience.

Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, or other protected status as defined by law. See our privacy notices and accommodation information in the full job posting.

Please beware of job scams and agency resumes. Siemens Healthineers does not accept agency resumes unless via approved channels as described in the posting.