Sales, Sales Development Rep​/SDR, Sales Representative

In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!

Purpose: The Sales department aims to meet revenue targets, acquiring new customers, retaining existing ones, and maximizing profitability for our organization.

Scope: The Sales department is responsible for generating revenue through the sale of goods and services to customers. Its primary function is to identify opportunities, build relationships, negotiate deals and close sales through effective communication, negotiation skills, market knowledge and resilience.

Our Sales department is made up of the following roles: President, Senior Sales Account Executive, Sales Account Executive, Sales Analyst, Account Manager

Responsibilities:

• Sales Management:
  Oversees the entire sales function, sets targets, develops strategies, and monitors performance.
• Sales Representatives/Sales Executives:
  Engage directly with customers to sell products or services. They often prospect for new clients, maintain relationships with existing ones, and negotiate contracts.
• Sales Support:
  Provides administrative and logistical support to the sales team, including managing schedules, processing orders, and handling customer inquiries.
• Business Development:
  Focuses on identifying new market opportunities, forming partnerships, and expanding the customer base.
• Account Management:
  Manages relationships with key clients to ensure satisfaction and retention, as well as identifying opportunities for upselling or cross-selling.
• Sales Operations:
  Handles the operational aspects of the sales process, such as CRM management, sales analytics, and performance reporting.
• Lead Generation:
  Uses various techniques to generate leads and prospects, which the sales team can then pursue.
• Customer Service:
  Although typically separate, customer service often overlaps with sales in managing post-sale relationships and resolving issues.

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: IT Services and IT Consulting