Appliance and Refrigeration Repair Technician

Appliance and Refrigeration Repair Technician

Join to apply for the Appliance and Refrigeration Repair Technician role at Sears
.

Why an appliance repair technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer‑paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated through the plan year.
• 401(k) match – Opportunity to contribute to a 401(k) plan, with an employer match on your pre‑tax contributions (100% on the first 3% of salary). There are also additional performance‑based bonuses and sales incentives.
• Year‑round work – With Sears' large scale and wide product range, Sears cross‑trains techs and keeps them busy year‑round.
• Expert training – Best‑in‑class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute over the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross‑train; our average tenure is >12 years.
• Tools provided – Sears provides a company vehicle, uniforms, specialty tools, mobile phone, and an industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances with high quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver excellent customer experience that consistently exceeds expectations.
• Provide customers with value‑added solutions that help make their home more clean, comfortable and protected.
• Keep company truck well‑maintained, organized and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or GED.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Experience repairing and diagnosing a variety of home appliances (preferred).
• Can follow directions and processes for quality workmanship.
• Can use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand and apply written technical text to answer questions, solve problems and complete job tasks.
• Excellent communication skills, both verbal and written; proficient in English.
• Ability to repeatedly lift, carry, push or pull up to 20 lbs (frequent lifts up to 50 lbs, occasional lifts up to 100 lbs).
• Ability to reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb and crawl.
• Ability to occasionally reach above shoulder level.
• Ability to drive an automatic‑transmission vehicle.

Years of experience: 1 – 2 years.

Travel requirements:
Road Warrior (75% or more).

Work location:

Aurora, IL

Postal code: 60505

Equal Opportunity Employer / Disability / Veteran.