Intimissimi Sales Lead at Broadway Ave, NYC - IGGlocation

Intimissimi Sales Lead FT at its 501 Broadway Ave, NYC - IGG4 Location

Salary Range $17.50 - $27.50 Hourly Position Type Full Time Category Retail

The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Oniverse Key values:
Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation.

The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutique's Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism.

The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week.

Be a mentor for your Teammates! You always demonstrate Oniverse's Key Values:
Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic!

• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Demonstrate strong verbal and written communication
• Be responsible of capturing customers' information using multiple means to communicate, utilizing phone and written follow-up contact
• Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions
• Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager
• Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity
• Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment
• Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns
• Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs
• Supporting managers in maintaining the visual and housekeeping standards of the store
• Able to successfully operate our POS system, conduct email, opening and closing procedures
• Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.
  
  Teams will be required to conduct daily cleaning tasks included but not limited to:
• Dust and clean shelves, furniture, fixtures and decor
• Clean doors, window glass, mirrors (exterior and interior)
• Pick up and empty trash cans and garbage taking it to the dumpster as needed
• Sweep and mop hard floors
• Wipe and sanitize sinks, countertops, shared common areas and equipment

• Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals
• Provides training to new teammates which may include cross-department functions
• Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test!
• Participate in nationwide contests within other Intimissimi locations to show our team spirit!