Sales Associate Key, Holden

About us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that s timeless and timely, quality craftsmanship and gracious service. We hire individuals who bring new ideas, understand smart risk taking, and enhance an already thriving culture. We offer modern classic style for every body type, inclusive to every woman in your life.

• Growth! Our goal is to provide tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

• We Win as a team and celebrate each other s success.
• We Encourage creativity, innovation and smart risk-taking.
• We are Committed to building relationships with customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect
  , honor and value diversity and foster an inclusive culture.
• We Embrace community by bringing positive change to the places we live and work.

• Capable of creating a selling culture where all associates align around customer needs.
• Customer-centric mentality and commitment to exceptional customer experiences.
• Driven to create, build and cultivate relationships.
• Ambitious and collaborative, thriving in a team environment while achieving goals.
• Passionate about selling and maximizing store traffic with organized, thoughtful approaches.
• Excellent verbal communication and high integrity.
• Able to work cooperatively in a diverse environment.
• Comfortable climbing ladders, moving around, and standing for extended periods.
• Able to bend, reach, lift at least 40 lbs and move merchandise as needed.
• Technological aptitude to navigate POS/computer/iPad/handheld systems.
• Flexible availability including evenings, weekends, and holidays.

• Provide exceptional customer service that promotes the product and builds brand relationships.
• Assist the management team to build store business.
• Service multiple customers, multi-task, and handle projects simultaneously.
• Stay informed on fashion trends and product knowledge (fit, color, fashion, etc.).
• Use product knowledge to create outfits and match items to customer needs.
• Develop and maintain positive working relationships that support a productive environment.
• Communicate store information and brand initiatives to management to enhance the customer experience.
• Achieve sales and service metrics in key measurable areas.
• Maximize performance through learning opportunities, coaching, and feedback.
• Support operational excellence, including inventory management, filling orders, recalls, and replenishment.
• Plan and prioritize tasks to meet customer and business needs.
• Lead/supervise others on occasion and handle opening/closing duties.
• Understand customer needs with curiosity and confident conversation.

Note: This position description describes the general nature of work and is not inclusive of all duties and responsibilities. It is subject to change.

Location: Store 00324 Holden, MA

Position Type: Regular/Part time

Pay Range: $15.50 - $19.40 Hourly USD

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications as they relate to the requirements of the position and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities.

If you require an accommodation to perform the essential duties of the position or to participate in the application process, please contact  The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company s business. The Company will not revoke or alter a job offer based on an applicant s request for reasonable accommodation.