HR and Payroll Coordinator

Momentum Indoor Climbing is a community-driven indoor climbing company with locations across Utah, Texas, and Washington. Founded in Utah, Momentum was created to inspire and empower people through climbing, fitness, and connection. Our gyms bring together people of all backgrounds and experience levels to challenge themselves, build friendships, and grow in a supportive environment. With world-class route setting, expert instruction, and a strong focus on community, Momentum is dedicated to helping every climber reach their full potential.

The HR and Payroll Coordinator supports the day-to-day operations of Momentum’s Human Resources and payroll functions for 650+ employees across 11 locations in Utah, Texas, and Washington. Reporting directly to the HR Director, this role is responsible for supporting HRIS administration, payroll processing, benefits administration, onboarding compliance, employee records management, and employee support.

The ideal candidate is highly detail-oriented, organized, proactive, and comfortable working independently in a fast-paced multi-state environment. This role requires strong administrative, analytical, and problem-solving skills, along with the ability to manage sensitive and confidential information with professionalism and discretion.

• Serve as a primary point of contact for employee and manager HR-related questions and requests.
• Support employees and managers with navigating Rippling.
• Respond to routine HR inquiries and elevate more complex concerns to the HR Director when appropriate.
• Maintain familiarity with company policies and procedures in order to recognize requests or situations that fall outside established guidelines.
• Maintain confidentiality while handling sensitive employee and payroll information.

• Maintain accurate employee records and data within Rippling.
• Review and approve employee demographic changes, ensuring compliance with payroll tax and documentation requirements.
• Verify employee home addresses and work locations to ensure proper state and local tax withholding setup.
• Monitor onboarding compliance, including completion of I-9 forms and E-Verify cases.
• Review background check results and follow up on items requiring additional review or resolution.
• Track employee training assignments and ensure required trainings are completed on schedule.
• Audit HRIS records regularly to ensure accuracy across payroll, benefits, training, and employee data systems.
• Review and approve employee reimbursements for payroll processing.

• Assist in processing semi-monthly payroll for employees across multiple states using Rippling.
• Coordinate with managers to ensure timecards are reviewed and approved by payroll deadlines.
• Enter and review payroll adjustments including bonuses, commissions, tips, reimbursements, and additional pay items.
• Review payroll deductions and resolve discrepancies prior to payroll processing.
• Assist employees with payroll and benefits-related questions.
• Reconcile employee insurance deductions against carrier invoices to ensure billing accuracy.
• Support payroll accuracy through reconciliations, audits, and proactive problem-solving.

• Submit and track workers’ compensation claims, ensuring timely communication and documentation between employees, managers, and insurance representatives.
• Assist with leave administration tracking and documentation.
• Assist with employment verifications and unemployment claim documentation.

• Handle incoming HR emails, requests, and documentation.
• Support HR projects, reporting, audits, and administrative initiatives…