Accounts Receivable and Billing Specialist

Description

We are looking for an Accounts Receivable and Billing Specialist to join a well-established company in Holland, Michigan. This role is ideal for someone who enjoys managing billing operations, maintaining accurate customer accounts, and supporting a smooth order-to-cash process. The position offers the opportunity to contribute to a respected organization with a long-standing reputation for quality products and service.

Responsibilities:

- Manage routine invoicing, billing activities, and payment application to ensure customer charges and product pricing are recorded correctly.

- Evaluate new customer credit requests and verify supporting information to maintain accurate account setup and sound credit practices.

- Monitor customer credit limits, process approved adjustments, and ensure updates align with company guidelines.

- Record customer returns, apply credits appropriately, and maintain accurate account balances.

- Respond to customer questions related to invoices, account standing, and billing concerns in a timely and courteous manner.

- Partner with customer service and sales teams to support account activity throughout the full order-to-cash cycle.

- Follow up on outstanding balances and carry out collection efforts in line with established payment terms.

- Distribute invoices and monthly statements promptly by email or mail while keeping customer account records, tax documents, prepayments, refunds, and incoming payments up to date.

- Assist with account escalations involving legal or collections matters and help coordinate customer financing program administration.

- Prepare ad hoc accounts receivable and billing reports to support broader sales and margin objectives.

Requirements - At least 3 years of experience in accounts receivable, billing, collections, cash application, or a closely related accounting function.

- College or university education in Accounting, Finance, or another relevant discipline.

- Strong working knowledge of Microsoft Office, including the ability to manage spreadsheets and financial records efficiently.

- Experience with Microsoft Dynamics Great Plains and Sales Pad.

- Demonstrated ability to organize competing priorities and manage deadlines with accuracy.

- Analytical and detail-oriented approach to problem solving and account review.

- Clear communication skills with the ability to interact effectively with customers and internal teams.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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