Front Office Administrator
Listed on 2026-02-28
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, HelpDesk/Support
Overview
Join Our Team and be part of West Michigan’s leading vending, coffee, and micro-market company!
In this position, you will serve as the first point of contact for customers, employees, and visitors while providing essential administrative and operational support to the organization. This role plays a key part in ensuring smooth daily operations, excellent customer service, and accurate record-keeping.
Schedule is Monday - Friday 7:30 am - 4:00 pm. Compensation includes a competitive hourly rate and a complete package of benefits including health, dental and vision insurance, 401k match and PTO.
Key Responsibilities- Answer and direct incoming phone calls in a professional and courteous manner
- Provide exceptional customer service by addressing customer questions, concerns, and product requests
- Enter and manage service calls in the system
- Greet visitors and ensure a welcoming front-office environment
- Process incoming and outgoing mail
- Assist with machine moves by updating our systems
- Maintain and organize customer files and records
- Manage customer orders
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Basic computer proficiency and ability to learn new systems
- Customer-focused mindset
- Detail-oriented and dependable
A.D. Bos Vending is a family-owned, local business that has been operating in West Michigan since 1940. We are a family focused company, with a strong community and culture, helping support other West Michigan businesses with critical products and services. We have a strong and growing team of professionals who have built their careers with us, and we are excited to meet you next.
Benefits- Health, Dental, Vision and 401K
- Short-term disability, employer paid
- Life Insurance, employer paid
- PTO on start date
- Employee Assistance Program
- Free Snacks
- Catered Lunch - monthly
- Birthday Gift
- Annual Open House
- Holiday Gift
- Bonus - annually, subject to company and individual performance
- Company Outings & Events
These benefits are a way for us to show appreciation for the amazing work our team does every day.
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