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Guest Services Pro: Member Support & Issue Resolver
Job in
Holland, Ottawa County, Michigan, 49423, USA
Listed on 2026-07-17
Listing for:
Tommy's Express
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Tommy's Express in Holland, MI is seeking a reliable Guest Services representative to support Tommy Club members via phone, email, and social channels. You will handle high-volume inquiries, resolve member issues, document disputes with banks, and log calls for escalation to ensure accurate records and a positive guest experience across all touchpoints.
The role offers a Monday–Friday schedule with evening hours, a competitive benefits package, and opportunities for growth within the nationwide
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