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Parts & Customer Care Specialist

Job in Holland, Ottawa County, Michigan, 49423, USA
Listing for: Tommy's Express, LLC
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 60000 USD Yearly USD 38000.00 60000.00 YEAR
Job Description & How to Apply Below

Tommy's Express, LLC is seeking a Parts Specialist to be the main contact for franchise sites and branded sites. You will answer inquiries about orders, RETURNS, car wash parts, and warranties, while assisting customers across channels and researching parts in real time.

The role emphasizes accuracy, cross-department collaboration, and the ability to handle rush orders and time-sensitive issues in a fast-paced office environment. 8:00am–5:00pm with occasional weekend coverage.

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