Mortgage Banker

170 College Avenue, Holland, MI, United States

Embarking on a career as a Mortgage Banker at Mercantile Bank offers a unique opportunity to thrive in the dynamic world of banking. This role allows you to directly engage with clients, fostering relationships while helping them navigate the purchase of their dream home. You will be a crucial part of a forward‑thinking team, where innovation and customer‑centricity are paramount. Experience a collaborative atmosphere that encourages problem‑solving and inclusivity, ensuring every voice is heard.

Core Responsibilities:

• Participate in a newly developed, hands‑on training program designed to prepare you for a career in mortgage sales, providing full exposure to the lending process from first conversation to closing.
• Actively build and promote your personal mortgage banking brand in the community, developing a strong referral network through consistent outreach, relationship management, and face‑to‑face interactions with real estate professionals, business partners, and potential borrowers.
• Serve as an external ambassador for Mercantile Bank by regularly engaging in community events, networking opportunities, and industry functions, with the clear expectation of generating new business, deepening relationships, and converting prospects into long‑term customers.

Working in Holland, you'll be positioned at the heart of vibrant communities, making a tangible impact on home ownership dreams. If you're eager to start your professional journey in a high‑performance environment that values integrity and excellence, this is the place for you. Join us at Mercantile Bank and be part of a fun and energetic culture that empowers you to excel in your career.

Why Mercantile Bank?

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best‑in‑class medical benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company‑paid life insurance, tuition reimbursement, IVF and adoption assistance, zero‑interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

The Mortgage Banker position at Mercantile Bank is perfect for ambitious individuals eager to launch a career in residential mortgage lending. This role, tailored for those new to the mortgage industry, begins with an in‑depth, hands‑on training program, in Grand Rapids, MI, with fellow cohort members. Participants will gain essential knowledge in product offerings, regulatory compliance, sales techniques, and delivering exceptional client service.

After training, Mortgage Bankers will actively engage in developing new business opportunities through community involvement, networking events, and strategic marketing campaigns.

Responsibilities include building a robust client base, assessing financial profiles to recommend suitable mortgage solutions, ensuring compliance with banking regulations, and maintaining effective communication throughout the lending process. This position not only focuses on sales growth but also emphasizes relationship‑building, making it an exciting and rewarding pathway for those passionate about enhancing customer experiences.

What We’re Looking For

Successful Mortgage Bankers demonstrate a high degree of self‑motivation and personal accountability, enabling them to work autonomously while managing multiple priorities in a fast‑paced environment. Maintaining a professional demeanor and a customer‑focused approach is crucial for fostering relationships and delivering exceptional service. Additionally, candidates should stay informed about industry trends and changes in loan guidelines, ensuring they provide accurate advice to clients.

Requirements:

• Bachelor's degree in finance, accounting, or business economics

Preferred Qualifications:

• Experience in real estate or finance accounting or business economics
• Previous internship experience in business or finance

Mercantile Bank is an Equal Opportunity Employer.