Housekeeping Supervisor

“To glorify God by providing a continuum of care and services that demonstrates the love and compassion of Jesus Christ.”

Monitors and maintains a high level of quality and appearance in all areas of building responsibility. Oversees the daily performance of housekeeping and laundry staff that ensures the facility presents an aesthetically pleasing environment and promotes wellness.

• Establishes the schedule and plans daily work assignments for housekeeping and laundry employees.
• Oversees environmental services daily, weekly, and monthly responsibilities to meet goals of production and customer expectations. Inspects and approves staff work performance.
• Provides training to new employees.
• Demonstrates leadership while providing training and coaching to employees in housekeeping and laundry for high quality outcomes. Alert’s manager of potential performance concerns.
• Oversee Floorcare Team
• Coordinates and assists with resident moves/completes with the clinical team.
• Ensures all operational and safety procedures are properly followed.
• Be available for on-call hours. Maintain flexibility with ability to work outside of normal schedule, including weekends and holidays.
• Arrives for work on time and in proper attire while following proper hygiene principles.
• Ability to manage time productively and work independently.
• Work collaboratively with all staff to achieve optimum results in maintaining the facility, while promoting teamwork.
• Completes weekly audits of assigned portion of campus, reporting unsatisfactory quality or performance to Environmental Services Manager.
• Maintain a professional and courteous approach with the residents, visitors and staff.
• Completes yearly employee performance reviews when needed.
• Understands and supports Resthaven policies and procedures.
• Assumes all other position related responsibilities as assigned.

• Must possess leadership qualities and teamwork orientation.
• Ability to read and follow written and verbal instructions, directions and work orders.
• Effective written and verbal communication skills.
• Computer literate and familiarity with Word, Excel, Email, etc.
• Ability to operate standard cleaning equipment while using proper cleaning chemicals.
• Communicates effectively and tactfully, while recognizing age, cultural orientation, needs, abilities and physical condition.
• Ability to establish and maintain effective and professional working relationships with employees, residents, families, and visitors.
• Well organized and attentive to detail.

• High school diploma or successful completion of a GED.
• Prefer education to be supplemented with technical and/or vocational training in environmental services.
• Possess experience in environmental services, preferably working in senior living, healthcare or hotel industry.
• Previous experience in a team leadership role preferred.
• Exposure to working with the senior adult population desired.
• Attends all required in-service training and departmental meetings.

• Valid driver’s license.

• Flexible schedule in order to meet the demands of the position, i.e.; responds to off-schedule emergency situations which may require occasional evenings and weekend commitments.
• Practice the highest standards of ethics, honesty and accuracy.
• Maintain confidentiality in all aspects of the Resthaven Care Center and its residents, clients and employees.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requests for reasonable accommodations may be made through Human Resources to enable individuals with disabilities to perform the essential functions.

• The employee is required to stand and walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; climb and work off of ladders; balance; carry, pull, push, twist, turn, bend, stoop, kneel, or crouch; smell; talk and hear.
• The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job employee maybe exposed to fumes or airborne pathogens, moving equipment with vibration. The employee is occasionally exposed to a variety of weather conditions. Could work in wet and damp environments. The noise level in the work environment is usually moderate.