Senior Digital Project Manager

Why Join Us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Focused on supporting our global websites and eCommerce business, the Senior Digital Project Manager works closely with internal and external stakeholders to ensure high‑quality and consistent global digital experiences. The person in this role will assess, identify requirements, direct, and execute project plans to provide a seamless experience for our customers.

• Collaborate with Marketing, Creative, and Digital team members to assess and scope web initiatives, identify requirements, create project plans, direct and execute project activities, and monitor and control risks while meeting or exceeding requested deadlines.
• Manage the submission and execution of all website translations with translation vendor and Web Production team, ensuring the most efficient processes possible.
• Perform additional responsibilities as requested to achieve business objectives.
• Perform business analytical work (e.g., requirements gathering, process mapping, problem solving, etc.).
• Review all web content elements to ensure completeness and accuracy, and prepare project documentation including specifications, schedules, budgets, and QA plans to ensure a high‑quality, consistent brand experience.
• Serve as the project manager for web‑based projects typically larger in scope and complexity in addition to ongoing, specialized, ad‑hoc responsibilities.
• Stay current with website and web content management trends and best practices, and serve as a subject matter expert in web content implementation.
• Translate detailed business requirements into technical web solutions with a thorough understanding of our CMS, eCommerce and other technology platforms.

• Bachelor’s Degree in Business, Marketing, Information Technology, or related field required.
• 10+ years of marketing or web‑related experience with proven knowledge of best practices and experience managing multifaceted projects preferred.
• 4+ years of progressive digital project management experience preferred.
• Proven ability to translate business requirements into concrete project plans.
• Experience in the iterative, creative process of web user interface design and development with a strong eye for detail.
• Proven ability to work well under pressure, manage multiple, competing priorities, and demonstrate extreme flexibility and juggling skills.
• Must be a self‑starter, self‑motivated, and able to work independently.
• Strong organizational and time management capabilities required.
• Highly developed clear and concise communication and interpersonal skills, proven creative problem‑solving skills, and the ability to lead through influence and positive relationship building.
• Demonstrated ability to effectively use office automation and communication software and tools.
• Ability to travel less than 15% of the time throughout North America.
• Must be able to perform all essential functions of the position with or without accommodations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Miller Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at