Technical Lead - MES​/MOM Application Support

Technical Lead – MES / MOM Application Support

Job Type: Full-Time

We are seeking an experienced Technical Lead – MES / MOM Application Support to support and enhance Manufacturing Execution Systems (MES/MoM) within a high-volume manufacturing environment. The ideal candidate will provide L2/L3 application support, collaborate with plant engineering and IT teams, troubleshoot production and connectivity issues, and lead MES deployment and commissioning activities.

• Provide L2/L3 support for MES/MoM applications such as Proficy, Ignition, or custom MES platforms.
• Support manufacturing operations by gathering IT/OT requirements and coordinating implementation with relevant stakeholders.
• Monitor and resolve production issues related to:
  • Production order
  • Work-in-Progress (WIP) tracking
  • Quality data collection
• Gather and analyze MES, Quality, and Statistical Process Control (SPC) requirements.
• Troubleshoot manufacturing system issues involving:
  • Machine connectivity (OPC UA, MQTT, and vendor‑specific protocols).
  • Production data gaps, latency, and incorrect production signals.
• Act as the primary liaison between:
  • Plant Engineering and Controls team.
  • Central IT teams (Infrastructure, Cybersecurity, Cloud, and MES).
• Support OT network connectivity, segmentation, and secure vendor remote access while ensuring compliance with cybersecurity standards.
• Support SMT production line commissioning and MES rollout activities, including:
  • System setup and configuration.
  • Functional testing.
  • Vendor coordination (Fuji, Omron, Yamaha, and others).
  • Participation in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), production go-live, and hypercare support.
• Drive issue resolution, root cause analysis, and continuous process improvements.

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, Industrial Engineering, or a related field.
• 7–10 years of experience supporting MES/MOM applications in a manufacturing environment.
• Hands‑on experience with MES platforms such as Proficy, Ignition, or similar manufacturing systems.
• Strong understanding of manufacturing processes, production execution, WIP tracking, traceability, and quality systems.
• Experience with industrial communication protocols including OPC UA, MQTT, and machine integration.
• Knowledge of OT infrastructure, industrial networking, and IT/OT integration.
• Experience supporting SMT manufacturing lines is highly preferred.
• Familiarity with FAT, SAT, commissioning, and production go-live support.
• Excellent troubleshooting, analytical, and communication skills.
• Ability to work effectively with cross‑functional teams including Manufacturing, Controls Engineering, IT, and third‑party vendors.

• Experience with SPC and Quality Management Systems.
• Knowledge of Industrial IoT (IIoT) and smart manufacturing concepts.
• Exposure to cloud‑connected manufacturing solutions.
• Understanding of industrial cybersecurity best practices.
• Experience coordinating with equipment vendors such as Fuji, Omron, Yamaha, or similar OEMs.