Logistics Manager

Overview

The Stow Company is a leader in residential storage and organization solutions, offering a range of brand names and products for custom closets and organizational systems.

The Stow Company is currently seeking qualified candidates for a Logistics Manager located in Holland, MI
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The Logistics Manager optimizes The Stow Company’s transportation network to deliver cost-effective, reliable, and customer-focused logistics solutions. This role leads inbound and outbound transportation operations, manages freight spend, and serves as the primary liaison with the company’s 4PL provider to ensure operational excellence, service performance, and end-to-end transportation visibility. Through strategic carrier management, transportation planning, and continuous improvement, the Logistics Manager drives efficiency, supports customer demand, and contributes to the company’s overall supply chain performance.

• Own and manage the 4PL partnership, serving as the primary liaison and ensuring alignment on execution, priorities, and service expectations
• Establish and lead a 4PL governance framework, including KPIs, SLAs, scorecards, and regular business reviews to drive accountability and performance
• Direct end-to-end transportation operations across inbound and outbound flows, ensuring effective planning, routing, and execution
• Drive transportation cost management and optimization, including budgeting, freight spend oversight, invoice audit validation, and cost reduction initiatives
• Monitor real-time shipment performance and resolve service disruptions, delays, and capacity constraints in collaboration with the 4PL
• Own and manage ShipERP and EWM partnerships, serving as a liaison and ensuring alignment on execution, priorities, and service expectations
• Ensure data accuracy, reporting integrity, and visibility across ERP, TMS, and 4PL systems to support informed decision-making
• Partner cross-functionally with Purchasing, Planning, Operations, Finance, Sales, and Customer Service to align logistics execution with business demand and production plan
• Lead continuous improvement and network optimization initiatives to improve service levels, reduce costs, and enhance transportation efficiency
• Oversee carrier strategy and performance through the 4PL, ensuring optimal capacity, service reliability, and contract compliance
• Develop internal team capabilities and define clear roles and accountability between internal teams and the 4PL while resolving complex logistics issues
• Live Company values on a daily basis
• Establish and maintain effective work relationships within the department, the Corporation and the community; and maintain the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities

Education & Experience:

• Bachelor’s Degree required, BS in Logistics, Supply Chain, Data Analytics, or related preferred
• 5+ years in logistics and/or supply chain
• Advanced proficiency in MS Excel required, knowledge of PowerBI
• Advanced analytical experience in MS Office, Tableau, Business Intelligence, etc.

Certifications/Licenses/Registrations:

• Preferred Industry Certification in Supply Chain [i.e.: APICS CSCP, APICS CLTD]

Knowledge / Skills / Abilities:

• Ability to work with large data sets and strong mathematical background
• ERP experience preferably SAP S4/Hana and ShipERP
• Knowledge of manufacturing and supply chain concepts and parts flow
• Effective at developing and using standardized work
• Understanding of lean concepts
• Understands and employs change management methodology
• Uses logic and problem-solving tools to develop plans to meet targets and look forward proactively
• Can lead conversations with carriers in a proactive, productive manner
• Strong analytical mind with a problem-solving aptitude and quantitative skills
• Interpersonal skills to work effectively with individuals both internally and externally to The Stow Company
• Must have excellent customer service skills, including strong written and verbal communication skills
• Must have the ability to interface with all levels of personnel in an office and a manufacturing environment
• Ability to take the initiative and work well independently with little supervision, and as part of a team

• Sitting at workstation approximately 80 percent of work time
• Standing and walking approximately 20 percent of work time
• Must be able to travel between plant and office locations
• Ability to work overtime or occasionally on weekends with short notice
• Typical office environment with shelves overhead and above work surfaces
• Manufacturing environment with multiple machinery and moving parts

This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.