Logistics Manager

We are proud to be the only company covering the spectrum of residential storage and organization needs, from high-end, dealer-supplied custom solutions to do-it-yourself storage systems available online and in retail stores. Our organization systems are marketed under the Inspired Closets, ORG Home, Gorgeous Garage, Pro Closets, Easy Closets, Easy Garage, Easy Track, and Garage Essentials brand names.

The Stow Company is currently seeking qualified candidates for a Logistics Manager located in Holland, MI
. We are the country’s premier source for custom closets and organizational solutions; designed, custom‑cut, and shipped directly to our clients.

The Logistics Manager is responsible for optimizing The Stow Company’s transportation network to deliver cost‑effective, reliable, and customer‑focused logistics solutions. This role leads inbound and outbound transportation operations, manages freight spend, and serves as the primary liaison with the company’s Fourth-Party Logistics (4PL) provider to ensure operational excellence, service performance, and end‑to‑end transportation visibility. Through strategic carrier management, transportation planning, and continuous improvement, the logistics manager drives efficiency, supports customer demand, and contributes to the company’s overall supply chain performance.

• Own and manage the 4PL partnership, serving as the primary liaison and ensuring alignment on execution, priorities, and service expectations.
• Establish and lead a 4PL governance framework, including KPIs, SLAs, scorecards, and regular business reviews to drive accountability and performance.
• Direct end‑to‑end transportation operations across inbound and outbound flows, ensuring effective planning, routing, and execution.
• Drive transportation cost management and optimization, including budgeting, freight spend oversight, invoice audit validation, and cost reduction initiatives.
• Monitor real‑time shipment performance and resolve service disruptions, delays, and capacity constraints in collaboration with the 4PL.
• Own and manage ShipERP and EWM partnerships, serving as a liaison and ensuring alignment on execution, priorities, and service expectations.
• Ensure data accuracy, reporting integrity, and visibility across ERP, TMS, and 4PL systems to support informed decision‑making.
• Partner cross‑functionally with Purchasing, Planning, Operations, Finance, Sales, and Customer Service to align logistics execution with business demand and production plan.
• Lead continuous improvement and network optimization initiatives to improve service levels, reduce costs, and enhance transportation efficiency.
• Oversee carrier strategy and performance through the 4PL, ensuring optimal capacity, service reliability, and contract compliance.
• Develop internal team capabilities and define clear roles and accountability between internal teams and the 4PL while resolving complex logistics issues.
• Live company values on a daily basis.
• Pose no direct threat to the health or safety of themselves, others, or property, satisfying reasonable accommodation criteria.
• Require regular attendance to perform essential elements as contained herein between the assigned start and end times for work.
• Establish and maintain effective work relationships within the department, the corporation, and the community; and maintain the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities.

The Stow Company may temporarily assign any team member with duties outside of their normal responsibilities. Such assignments may be warranted due to a variety of specific requirements, conditions and/or the capabilities of available personnel. Management will determine the nature and duration of those assignments.

• Bachelor’s Degree required; BS in Logistics, Supply Chain, Data Analytics, or related preferred.
• 5+ years in logistics and/or supply chain.
• Advanced proficiency in MS Excel required; knowledge of PowerBI.
• Advanced analytical experience in MS Office, Tableau, Business Intelligence, etc.