General Manager - Inn Express Holland

The Holiday Inn Express is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

As a General Manager you would be responsible for managing all aspects of the property, including leadership, management, and holding Team Members accountable, as well as exceeding guest expectations, while following government, Suburban Inns, and brand standards.

• Flexible Schedule
• Competitive Salary - negotiable based on experience

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Implement general policies established by the Company Officers; direct their administration and execution in conjunction with Human Resources
• Plan, develop, and approve specific operational policies, programs, procedures, methods, rules, and regulations in concert with general policies
• Develop, maintain, and administer a sound organizational plan; initiate improvements as necessary
• Establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs
• Attend conferences, workshops, and meetings to keep abreast of current information and developments in the field
• Coordinate development of operating budgets; monitor monthly budget and other financial statements; take effective corrective action as required
• Consistently assure the property is operated in accordance with all applicable local, state, and federal laws
• Oversee the care and maintenance of all the property’s physical assets and facilities
• Establish and monitor compliance with purchasing policies and procedures; review and approve purchasing procedures and requirements
• Manage cash flow and establish controls to safeguard funds
• Confer with department heads and Human Resources about personnel related matters including compensation, job changes, performance evaluation, etc.
• Participate in selected community activities to enhance the prestige of the property; broaden the scope of the property’s operation by fulfilling the public obligations of the hotel as a participating member of the community
• Serve as a liaison between all management staff and Company Officers
• Develop, maintain, and disseminate a basic management philosophy to guide all employees toward optimal operating results, employee morale, and guest satisfaction
• Provide reports and other support material for executive use
• Establish and approve workloads, work methods, and performance standards
• Maintain relations with police, fire, and other governmental agencies
• Direct purchase, receiving, storage, issuing, preparation, and control of all products, supplies and equipment
• Ensure proper cleanliness and sanitation of all facilities and environments according to local health department, brand, and Suburban Inns standards
• Handle emergencies such as fires, accidents, and breaches of security promptly and in person
• Emphasize property-wide safety and security through training, inspection, and preventative enforcement
• Convene and preside over meetings with departmental managers; conduct property wide personnel…