Store Manager, Retail & Store Manager

At Pet People, we are passionate about high quality, natural, wholesome, and nutritious pet foods and treats. We are the go-to local pet retail supply store for the communities in which we serve. We believe these products improve the health and well-being of our pets. We educate our customers on the benefits of our products and deliver an experience that builds long term relationships.

The Store Manager is the in-store champion of the company mission to deliver exceptional service through educating our customers and sharing ideas on pet health, well-being and happiness.

• Role models the Pet People Experience through building enduring customer relationships.
• Builds community partnerships.
• Recruits, develops, motivates and leads the team of pet enthusiasts (6-8 associates) in building customer relationships, sales, store operations, merchandising.
• Provides coaching, accountability and continuous training for team development.
• Manages scheduling within a specified budget.
• Manages payroll and store expenses.
• Drives sales and delivers results through educating and entertaining customers.
• Enforces all company policies, procedures and directives.
• Celebrates successes and loves to help pets thrive!

• A love of pets and a genuine interest in animal nutrition and welfare.
• A strong focus on building customer relationships through excellent customer service.
• Energy, enthusiasm and strong leadership skills.
• Ability to manage all aspects of a team of 6-8 people.
• Must be extremely self-motivated, hands on and results oriented; be able to multi-task and work in a fast paced, multiple priority environment.
• Ability to move merchandise up to 50 lbs. frequently.
• Communication and problem solving skills.
• A minimum of 2 + years of experience in specialty retail management (pet industry a plus) required.

We offer a competitive compensation with monthly bonus potential. B enefits package that includes medical, dental, vision, disability and life insurance, company matched retirement savings plan, paid time off, and a great associate discount.