Retail Careers Mission
Listed on 2026-07-13
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Retail
Retail Associate/ Customer Service, Retail & Store Manager, Customer Service Rep, Merchandising
Join our Resale Talent Community today!
Full-time & Part-time | Hiring for July Start Dates with Paid Training Recruiting for Entry-level & Experienced in Retail and Customer Service Why You’ll Love Working Here
- Be part of our mission to provide families and individuals with food, clothing, shelter and the opportunity to build necessary skills to achieve a stable and prosperous life.
- A team culture centered around kindness and inclusion.
- Opportunities to learn new skills and grow.
- Full-time and part-time schedules available.
- Company paid benefits including a generous Employee Discount, Paid Time Off, Paid Sick Time, 401k matching, and more!
Resale team members help us make our community more resilient. That often looks like:
- Radically Welcoming guests, donors, and volunteers.
- Accepting, sorting, pricing, stocking, and merchandising donations.
- Contributing to a healthy, productive, and supportive work environment.
- Answering basic questions about the store and our nonprofit mission.
- Collaborating with teammates to meet daily goals.
- Maintaining a clean, neat, and organized donations area, sales floor, sales counter, and processing area.
Depending on experience and interest, some team members may also take on:
- Operating a point of sale (POS) system, handling cash, and ensuring accuracy, including opening and reconciling registers, counting drawers and deposits, and bank deposits.
- Serving as a contact for guest escalations if needed, and resolving concerns with care.
- Supporting our People Leaders with process improvements and communications, including leading continuous improvement projects.
- Enjoy being part of a close-knit team
- Are friendly, dependable, and willing to learn
- Believe in treating everyone with kindness and respect
- Can work evenings and weekends on a rotating schedule
- Are comfortable being on your feet and staying active
- Have reliable transportation
- Retail or customer service experience is a plus, but not required
- Bilingual skills are also a plus, but not required
- Start Date: July 2026 (includes paid onboarding and training)
- Employment Type: Full-Time and Part-Time, hourly compensation
- Store
Hours:
Monday through Saturday - store hours 10am to 6pm with extended to 8pm Friday, April to December - Schedules: determined 3 weeks in advance, rotating Saturdays and holidays with some holidays closed & paid time
- Location: North or South location in Holland, MI, with occasional support at either location
$16.25 - $19.50 an hour
We offer a comprehensive and competitive benefits package designed to support you and your family. This includes medical, dental, and vision coverage options for employees and their dependents, along with employer-paid holidays, generous paid time off, and sick leave. Our benefits also feature a 401(k) plan with company matching, as well as employer-paid short-term disability, long-term disability, and life insurance. In addition, we invest in your growth through ongoing professional development opportunities, with a strong commitment to fostering inclusion, belonging, emotional intelligence, and cultural competency in a collaborative and diverse workplace.
EqualOpportunity Employer
Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws.
We encourage applicants of all backgrounds to apply.
Note:
This job posting is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.
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