Customer Service Representative

Hours:
Full Time

On-Site Position

Start Date: As soon as you’re ready

• Answer incoming calls and schedule service or sales appointments
• Ask the right questions, listen with care, and guide the customer
• Accurately enter customer data, job notes, and scheduling preferences
• Follow up with customers to confirm appointments or next steps
• Coordinate with techs and department heads to resolve issues fast
• Be a calm, professional voice — no matter how the day is going

• $25+/hr starting pay, depending on experience
• Paid vacation, holidays, and sick days
• Health insurance and Simple IRA retirement contributions
• A supportive team culture that rewards follow-through and excellence
• Leadership that listens and mentors

“I never felt like just another cog. Here, they actually listen and help you grow.” — Caitlin S., CSR since 2022

• A genuine desire to help others and make their lives easier
• Strong phone communication and typing skills
• Ability to multitask and stay organized in a fast-paced environment
• A team-first attitude — you don't pass the buck
• Previous experience in customer service or dispatch is a plus

We review every application personally. You’ll hear back from us within 3 business days.

Questions? Email us directly at