AWS Cloud Support Engineer, Walchem Fluent Software
Job in
Holliston, Middlesex County, Massachusetts, 01746, USA
Listed on 2026-08-11
Listing for:
Iwaki America Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS, IT Support
Job Description & How to Apply Below
Walchem is hiring a AWS Cloud Support Engineer for the Walchem Fluent™ software platform to oversee, maintain, and improve the front-end web experience for industrial water treatment customers. Responsibilities include managing the Fluent web application’s administration and front-end operations to ensure reliability, usability, and performance. This position offers opportunities to learn new technologies and contribute to product innovation within a dynamic R&D team
.Key Responsibilities & Required Function
- s:
Conduct code reviews of Fluent Git/Bitbucket chang - es Deploy and maintain application code updates across EC2 instanc
- es Creating new EC2 instances, database instances, security group rules, et
- c.Updating Cloud Watch dashboard on new releas
- es Remediate vulnerabilities identified by AWS security tools including Security Hub, Inspector, and Guard Du
- es Develop and maintain a CVE management strategy, including triage, prioritization, and remediation tracki
- es Manage Continuous Integration pipelines (Jenkins build
- s)
Triage and resolve customer-reported issues, escalating when appropria - te Monitor AWS service updates and assess their impact on the Fluent platfo
- rm Support regression testing and validation of changes prior to relea
- se Maintain version control, release notes, and technical documentation using Subversion and G
- itQA validation of updates before deployme
- nt Support deployment coordination with Marketi
- ngThis position requires full-time, on-site work at our Holliston, MA offic
- ns:
Bachelor’s degree in Computer Science or a related field, with 3–5 years of relevant experien - ce.
Familiarity with AWS-hosted or cloud-native applicatio - ns.
Proven experience supporting web-based software applications, not just static websit - es.
Experience supporting dashboards, data visualization tools, or industrial monitoring user interfac - es.
Exposure to release management processes and version control systems, such as Subversion and G - it.
Understanding of cybersecurity principles for customer-facing applicatio - ns.
Experience working with industrial automation, instrumentation, or monitoring syste - ms.
Excellent problem-solving skills and strong attention to deta - il.
Ability to work both independently and collaboratively as part of a te - am.
Strong communication and collaboration skil - ls.
Highly motivated, resourceful, and creative problem solv - er.
Ability to work effectively in an environment with competing priorities, changing business needs, and ambiguity while maintaining compliance require men
Preferred Qualificati
- ies.
Experience with front-end frameworks and libraries, such as jQuery or Angu - lar.
Familiarity with Ubuntu Li - nux.
Familiarity with continuous integration pipeli - nes.
Ability to work directly with external custom
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