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Call Center Manager — Drive Service Excellence & Growth
Job in
Holliston, Middlesex County, Massachusetts, 01746, USA
Listed on 2026-08-03
Listing for:
Rodenhiser Home Services, Inc.
Full Time
position Listed on 2026-08-03
Job specializations:
-
Management
General Management -
Customer Service/HelpDesk
Job Description & How to Apply Below
Rodenhiser Home Services, Inc. in Holliston, MA is seeking a Call Center Manager to lead the daily operations of our Customer Service Department, ensuring outstanding customer experience from first contact through scheduling and follow-up.
You will manage a team of CSRs, coach staff, handle escalations, and collaborate with Dispatch, Service Managers, Sales, and Leadership to drive performance and efficiency. Strong leadership and communication are essential.
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