Customer Service Representative

Overview

Loan Masters is looking for an energetic, positive Full Time Customer Service Representative to join our team. This position is located at Store 4518, 117-A Craft St, Holly Springs, MS 38635. It is a full-time entry-level role with potential for growth and is suitable for a team player with a mature work ethic, integrity, achieving mindset, and exceptional customer service skills.

• Complete cash transactions for customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts, including some Saturdays;
  Sundays off

• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment (preferred)
• Safe, secure, reliable transportation with a valid driver’s license and auto insurance
• Ability to work with minimal supervision
• Reliable attendance is essential
• Must be at least 18 years old
• Proof of eligibility to work in the United States

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Benefits available to full-time employees, with length‑of‑employment conditions

QCHI (Lend Nation/Loan Masters) is a leading customer-focused provider of convenient financial solutions with more than 30 years of experience. The company operates through a network of approximately 230 branches in the United States and online under the brands Lend Nation, Loan Masters, and 310-Loan in Canada. QCHI provides a range of short-term loan products and related services.

This is a full-time entry-level position with potential for the right person. QCHI / Lend Nation/Loan Masters is an Equal Opportunity Employer.

Customer Service Representative