Employee Relations Manager
Listed on 2026-02-28
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HR/Recruitment
Talent Manager, Employee Relations, HR Manager
Initial Assignment Length: 9 months (will likely be extended to 12 months)
Shift/Schedule Details:
Standard business hours (there is potential for overtime)
Location Specifics:
Onsite at Holly Springs 4 days per week (1 day remote per week)
We are seeking a highly experienced Senior Employee Relations Specialist to manage moderately complex employee relations (ER) cases. This role involves conducting investigations, advising leadership, and ensuring compliance with employment laws and company policies. The ideal candidate will have a strong background in ER, labor relations, and conflict resolution, and will thrive in a fast-paced, collaborative environment.
Key Responsibilities- Employee & Labor Relations:
Conduct confidential investigations into misconduct, including harassment, discrimination, and policy violations. - Employee & Labor Relations:
Manage Compliance Hotline/Speak Up cases through resolution and document outcomes. - Employee & Labor Relations:
Facilitate terminations, including drafting letters, conducting meetings, and maintaining documentation. - Employee & Labor Relations:
Provide guidance to managers on employee relations best practices and fair treatment. - Employee & Labor Relations:
Influence and coach leaders through sensitive employee situations. - Employee & Labor Relations:
Partner with legal counsel and HR Business Partners to mitigate risk and ensure compliance. - Employee & Labor Relations:
Interpret and apply company policies and collective bargaining agreements. - Employee & Labor Relations:
Support unionized environments by resolving grievances and participating in arbitrations. - Employee & Labor Relations:
Build positive relationships with employees, union representatives, and Works Councils.
- Manage the medical accommodation process in collaboration with internal and external stakeholders.
- Facilitate interactive discussions with HR and medical experts.
- Advocate for employees while balancing business needs and Company values.
- Document accommodation decisions in the appropriate systems.
- Educate leaders on corrective action processes and SMART objectives.
- Advise on performance issues and support development of performance improvement plans.
- Promote a culture of high performance and engagement.
- Maintain accurate records of employee actions and outcomes.
- Collaborate with the Learning department to develop and deliver ER-related training.
- Participate in the creation and implementation of ER programs and initiatives.
- Lead or contribute to special HR/ER projects, ensuring timely and effective delivery.
- Maintain accurate case management documentation for compliance and reporting.
- Perform additional duties as assigned.
- Ability to make decisions which have a significant impact on the department's credibility, operations and services
- 10% overnight travel may be required
- Fast paced environment with frequent interruptions
- Some overtime hours may be required
Required Qualifications
- Bachelor's degree in human resources, Organizational Psychology, Business, or related field.
- 5-7 years of HR experience in employee relations, with a strong focus on investigations.
- Experience working in a fast paced; high-volume environment (required)
- In-depth knowledge of employment laws and HR compliance requirements.
- Experience using HRIS and case management systems.
- Strong written and verbal communication skills.
- High level of discretion and ability to handle confidential information.
- Ability to build relationships and influence stakeholders.
- Must be local to Holly Springs, NC and able to work onsite 4 days/week.
- Experience in unionized environments and labor relations.
- SHRM certification (SHRM-CP or SHRM-SCP).
- Bilingual in English and Spanish - strong preference.
- Experience supporting multiple locations and working in a global, matrixed organization.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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