External Engagement Sr Manager, Device Supply - Holly Springs NC

Job Description

Let’s do this. Let’s change the world. In this vital role you will lead day-to-day supplier relationship management and execution for external manufacturing partners supporting device supply. The role will be accountable for ensuring reliable supply, technical and operational issue resolution, project execution, budget/proposal governance, and cross-functional alignment across Amgen, supplier sites, quality, supply chain, engineering, procurement, finance, and manufacturing network partners.

This role requires a strong technical and operational leader who can operate independently across complex supplier relationships, manage competing business priorities, and drive timely decision‑making on supplier performance, capacity, component readiness, validation, packaging, technical changes, and commercial proposals.

• Own and manage critical supplier relationships for assigned external partners, acting as the primary External Supply point of contact for operational execution, escalation, and business continuity.
• Ownership of projects to install capacity and capabilities at External Partner locations to meet Amgen projected demand.
• Lead structured engagement with suppliers to ensure delivery of supply, project, quality, technical, and commercial commitments.
• Drive resolution of supplier-related issues affecting device availability.
• Establish clear priorities with suppliers and internal stakeholders, ensuring urgent business needs are understood, resourced, and progressed to closure.

• Lead cross-functional execution for external manufacturing activities related to device manufacturing and supply.
• Coordinate with engineering, quality, supply chain, CPO, manufacturing sites, and supplier technical teams to resolve manufacturing and product/process issues.
• Support technical evaluations, impact assessments, change controls, specification updates, validation strategies, and supplier manufacturing investigations.
• Ensure supplier decisions are grounded in appropriate technical rationale, GMP expectations, business priorities, and risk‑management principles.

• Manage supplier proposals, purchase requisitions, budget requests, and commercial follow‑up for assigned programs and external partners.
• Prepare and progress business cases for supplier spend, scrap proposals, spare parts, tooling, packaging solutions, and project‑related expenditure.
• Partner with finance, procurement, and leadership to secure approvals, track commitments, and ensure spend is aligned to program priorities.
• Maintain visibility of open supplier proposals, financial risks, and urgent budget needs, escalating appropriately when business decisions are required.

• Support capacity planning, supply risk assessment, and mitigation planning for external manufacturing operations.
• Work with suppliers and internal teams to ensure component availability, production readiness, shipment planning, and inventory decisions support business and patient supply needs.
• Identify risks to supply continuity and lead development of recovery or mitigation plans.
• Support prioritization of activities across multiple suppliers, products, and business‑critical programs.

• Lead and influence cross‑functional teams without direct authority, including supplier teams, quality, engineering, procurement, supply chain, finance, manufacturing sites, and program leadership.
• Represent External Supply in internal working teams, supplier governance forums, project reviews, and escalation meetings.
• Communicate clearly with senior stakeholders on status, risks, decisions needed, and recommended actions.
• Coach and support team members or project contributors where needed, helping build capability in supplier engagement, technical problem‑solving, and business ownership.

• Ensure supplier activities are conducted in line with Amgen quality expectations, GMP requirements, procurement processes, and applicable procedures.
• Support…