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Operations Manager

Job in Holly Springs, Wake County, North Carolina, 27540, USA
Listing for: Austin Community College
Full Time position
Listed on 2026-02-06
Job specializations:
  • Management
Job Description & How to Apply Below

We’re looking for an Operations Manager who can wear multiple hats. This is a unique hybrid role combining technical field work, sales and relationship-building, and team leadership. You’ll be on the ground as our Lead Technician, managing day-to-day routes and ensuring quality service, while also helping grow the business through sales calls, client management, and staff training.

* Willing to work around school schedule-

Key Responsibilities Operations & Field Work
  • Lead by example as the primary field technician — cleaning windows, pressure washing, and performing exterior maintenance services.
  • Manage and optimize daily service routes for maximum efficiency and customer satisfaction.
  • Ensure safety procedures and service standards are consistently followed.
Sales & Business Development
  • Make outbound sales calls to residential and commercial prospects.
  • Provide estimates and convert leads into recurring customers.
  • Build and maintain strong client relationships to encourage repeat business and referrals.
  • Train new technicians on service quality, safety standards, and customer service best practices.
  • Oversee performance and support the development of junior team members.
  • Act as the go-to person for problem solving in the field.
Qualifications
  • Proven experience in field service roles, ideally in window cleaning or similar trades.
  • Strong leadership skills with the ability to motivate and train others.
  • Confidence in sales — cold calling, pitching services, and closing deals.
  • Excellent communication and customer service skills.
  • Valid driver’s license and clean driving record.
  • Physically fit and comfortable working at heights or with ladders.
  • Self‑starter attitude with strong organizational skills.
What We Offer
  • Competitive pay (base + performance incentives)
  • Opportunity to grow with a scaling business
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