Front Desk Representative

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking a professional and welcoming Front Desk Representative to serve as the first point of contact for visitors, clients, and team members. This role is ideal for individuals who are organized, customer-focused, and enjoy working in a structured office environment.

Responsibilities

• Greet and assist visitors in a professional and friendly manner.
• Answer and direct phone calls, emails, and general inquiries.
• Provide accurate information to clients and guests.
• Manage front desk operations and maintain a professional reception area.
• Assist with scheduling appointments and coordinating meetings.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain organized records, logs, and documentation.
• Support basic administrative and clerical tasks.
• Communicate effectively with internal departments.
• Ensure a positive first impression for all visitors.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive and structured work environment
• Performance-based growth opportunities
• Hands-on administrative experience

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Excellent organizational and multitasking abilities.
• Basic computer skills (Microsoft Office or similar tools).
• Strong attention to detail and reliability.
• Ability to work independently and as part of a team.

Additional Information

• Competitive salary package ($47,000 - $51,000 annually)
• Comprehensive training and professional development
• Clear career advancement opportunities
• Collaborative and supportive team environment
• Opportunity to develop valuable marketing and leadership skills
• Performance-based growth opportunities
• Exposure to innovative marketing campaigns and business strategies
• Full-time position with long-term career potential
• Dynamic workplace focused on personal and professional success