Inspections Coordinator
Job in
Hollywood, Broward County, Florida, 33025, USA
Listed on 2026-06-18
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Job Description & How to Apply Below
Pay Rate: $19.83 per hour Summary:
- Location: Miramar, FL
- Duration: 12 Month Contract
- Work Mode: Onsite Only
- Integral part of the continued success and growth of the Service Department.
- Requires a high energy level with a customer focus and a strong desire to succeed.
- Schedule general service calls, prepare and invoice service calls.
- Receive, screen, record, prioritize, assign, and close customer requests for technical service support and inspections.
- Receive, enter, check Accounts Receivable, and schedule customer phone requests for service in the ACE system.
- Communicate with the Service Resource Center for all service calls.
- Take ownership of service calls from creation through completion, escalating issues as needed.
- Reassign work based on current workloads and priorities.
- Maintain regular contact with customers to communicate status changes.
- Professionally field customer complaints and resolve or escalate when necessary.
- Validate and perform invoicing transactions for service calls in ACE daily, with completed service calls invoiced within 48 hours.
- Maintain confidentiality of customer and company information at all times.
- Maintain inventory and supplies, including sourcing, ordering, and tracking needed parts and supplies.
- High School diploma or equivalent.
- Minimum 3 years of experience in customer service or dispatching.
- Proficient with computers and Windows applications.
- Good organizational skills and attention to detail.
- Excellent communication skills.
- Oracle experience is a plus.
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