Counter Assistant

OXXO Care Cleaners Job Opportunity

At OXXO Care Cleaners, we pride ourselves on being a dry cleaner like none other. With our environmentally friendly practices and innovative technology, we provide a superior level of care for our customers' clothes. As a member of our team, you will play a vital role in welcoming new customers, highlighting the difference between a regular dry cleaner and our exceptional services.

Responsibilities:

• Greet new customers warmly and articulate the unique benefits of choosing our dry-cleaning services over traditional options.
• Efficiently answer incoming calls, providing information about our services, operating hours, and pricing.
• Offer recommendations and expert advice on the products and services we offer to assist customers in making informed decisions.
• Maintain a clean and orderly store environment, ensuring a pleasant customer experience.
• Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
• Educate customers on the proper use and care of their articles to enhance their longevity.
• Monitor processes, materials, and surroundings to identify and resolve any issues that may arise.

Requirements:

• Exceptional customer service skills are a must.
• Ability to handle complaints and resolve conflicts efficiently.
• Capable of working under pressure to meet deadlines.
• Effective communication skills in English.
• Basic administrative skills, such as maintaining information files and handling minimal paperwork, monitoring marketing programs.

Benefits:

• Paid training to ensure your success in the role.
• Opportunities for growth within the organization.
• Full-time, Part-time Salary: $12.00/hour (increase after 90-day probation period).