Guest Services Specialist — Front Desk & Reservations
Job in
Hollywood, Broward County, Florida, 33024, USA
Listed on 2026-09-04
Listing for:
ESA Management, LLC
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Bilingual
Job Description & How to Apply Below
ESA Management, LLC is hiring a Guest Services Representative in the Orlando area. The role drives guest satisfaction by handling check-ins/outs, phone inquiries, and payments while maintaining front desk operations and supporting breakfast setup.
You will resolve guest issues under the Make it Right process and uphold ESA’s service standards. Qualifications include a High School Diploma or GED and English proficiency; familiarity with a PMS system and safety procedures is expected.
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