Telecommunications Operator - Part Time - EVE - MHM

job title

operates the organization's central switchboard to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

miramar, florida

operates the organization's central switchboard to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

utilizes desk directories, on-call lists, reference guides and other associated reference materials. Receives and relays internal and external calls and provides general information according to policy and procedure. Troubleshoots system issues when needed. Operates beeper and paging system to contact hospital personnel and code team. Communicates codes, alerts, drills and other announcements according to established policies and procedures, including disaster management plans.

accountability, alert (code) response, call center customer service, communication systems, customer service, patient and family centered care, responding to change, standards of behavior

high school diploma or equivalent (required)

• bending and stooping = 40%
• keyboard entry = 60%
• kneeling = 40%
• lifting or carrying 0 - 25 lbs non-patient = 60%
• pushing or pulling 0 - 25 lbs non-patient = 60%
• reaching = 60%
• repetitive movement hand/arm = 60%
• sitting = 60%
• standing = 40%
• walking = 40%
• audible speech = 80%
• hearing acuity = 80%
• latex = 40%
• wet or slippery surfaces = 40%

evenings

disclaimer: this job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

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employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call  (m-f, 8am-5pm) or email ta