Financial Aid Advisor - CCC

Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a Financial Aid Advisor, you’ll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you’re detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you!

What We Offer:

• $23- $24 per hour
• Paid Training
• Tuition Waiver:
  Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off:
  Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance:
  Health, vision, and dental coverage for you and your dependents
• Pet Insurance:
  Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment:
  Eligibility starts first of the month following completing one full month of employment

• Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
• Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
• Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
• Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
• Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

• Education: High School Diploma or GED required; some college coursework preferred
• Experience: 3 years in customer service or sales; 2 years in Financial Aid preferred
• Title IV: experience preferred

Skills:

• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Proficiency with computer applications (Word, Excel, SharePoint)

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