Player's Club Representative - PT

Casino Marketing Representative

Under the direction of the Casino Marketing Manager, the incumbent is responsible for soliciting and identifying new gaming customers on the casino floor for the Player's Club program and maintains customer information assuring the highest standards of data entry.

Essential Job Functions:

• Generating new business by signing up qualified customers for the Player's Club.
• Greeting and interacting with guests in the casino in a courteous and professional manner.
• Communicating to customers up to date information regarding promotions, events, entertainment and general property information and creating and issuing Player's Club cards.
• Perform other duties as assigned.

Qualifications:

High school diploma or equivalent required and previous customer service, data entry, telemarketing or retail sales experience preferred or an equivalent combination of education and/or experience.

Work Environment:

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).