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Luxury Guest Reservation Specialist - Diplomat Beach Resort, Curio Collection Hilton
Job in
Hollywood, Broward County, Florida, 33021, USA
Listed on 2026-02-26
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-26
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hilton Hotels - - - Responsibilities:
Process reservations accurately via phone, email, chat, mobile channels, and online platforms;
Deliver personalized luxury service through tailored recommendations based on guest needs;
Identify sales opportunities and use value-based selling to drive revenue;
Maintain expert knowledge of room types, Club benefits, Beach Club offerings, F&B, spa, and resort amenities;
Collaborate with Front Office, VIP Services, Events, and Revenue teams to ensure alignment
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