Director, Data Center Ops

** What You Need To Know*
* Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

** Overview*
* The Director of Data Center Operations leads, manages, mentors, and develops the technology teams across One Tech teams including Data Center Services, Disaster Recovery, Failover, Storage, Backup & Recovery, Resiliency, High Availability, and Asset Management.

** Primary Responsibilities*
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** Strategic Leadership:
** Develop and execute regional data center and cloud strategies aligned with business growth, especially in emerging areas like AI and high-performance elastic computing (HPC).

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** Team Leadership:**  Mentor, hire, and manage operations engineers and managers, fostering a high-performance culture.

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** Operational Excellence:
** Oversee 24/7/365 operations, establishing standardized procedures (SOPs/MOPs) and metrics (KPIs/SLAs) for uptime, efficiency, and preventive maintenance.

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** Infrastructure Management:
** Manage critical server and virtualization platforms, server OS, hypervisors, monitoring, visibility, and observability platforms.

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** Financial Stewardship:
** Own capital (Cap Ex) and operational (OpEx) budgets, driving cost-optimization initiatives and long-term capacity planning.

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** Risk & Compliance:
** Ensure adherence to global operating and security standards and regulations.

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** Vendor & Stakeholder Governance:
** Manage relationships with data center (leases) and cloud providers, and external technical partners to ensure service-level obligations are met.

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** Technical Proficiency:
** Understanding of datacenter management and operations, server OS, Identity and access, networking, ITIL frameworks, Dev Ops pipelines and SRE roles, ITSM/ITOM and automation tools.

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** Strategic Leadership:**  Develop and implement network strategies to support company growth, including cloud migration and disaster recovery.

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** Infrastructure Management:**  Oversee the architecture and maintenance of data centers, UPS, Storage, servers, system capacity and resiliency.

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** Team Leadership:**  Mentor, hire, and manage operations engineers and managers, fostering a high-performance culture.

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** Security & Compliance:**  Ensure operations security and compliance with industry standards and regulations.

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** Budget & Vendor Management:**  Manage departmental budgets, vendor negotiations, and RFP processes.

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** Performance Optimization: 
** Proactively monitor and troubleshoot operations performance to ensure maximum availability.

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** Strategic Leadership: 
** Develop and implement Data Center strategies to support company growth, including cloud migration and disaster recovery.

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** Infrastructure Management:**  Oversee the architecture and maintenance of data centers, hardware and software platforms including IBM, Net App, and Rubrik.

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** Team Leadership:**  Mentor, hire, and manage operations engineers and managers,…