IT Student Support; Miramar Campus

Part-Time On-Site Office It Support

We are looking for a dependable and proactive Part-Time On-Site Office IT Support professional to provide technical assistance to employees and maintain the daily operation of our office IT infrastructure. The successful candidate will be responsible for troubleshooting hardware and software issues, maintaining office equipment, supporting users, and ensuring that all IT systems operate efficiently. This role requires excellent customer service, strong technical skills, and the ability to respond promptly to on-site support requests.

Provide on-site technical support to employees for desktops, laptops, printers, scanners, mobile devices, and other office equipment.

Install, configure, maintain, and troubleshoot computer hardware, operating systems, and business applications.

Set up workstations for new employees, including computers, monitors, peripherals, email accounts, and software.

Troubleshoot network connectivity issues, including wired and wireless connections.

Support Microsoft 365 applications, email, shared drives, and collaboration tools.

Perform routine maintenance, software updates, antivirus monitoring, and system health checks.

Manage user accounts, passwords, and access permissions.

Maintain and organize IT inventory, including computers, accessories, and software licenses.

Coordinate with internet service providers, hardware vendors, and third-party IT service providers when necessary.

Assist with data backup, recovery procedures, and basic cybersecurity best practices.

Document support requests, technical issues, and resolutions.

Ensure IT equipment is functioning properly in meeting rooms, conference areas, and office workstations.

Follow company IT policies and maintain confidentiality of company information.