Director of Sales

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Director of Sales is a senior commercial leadership role responsible for driving total resort revenue through strategic oversight of the Leisure and Group sales segments. This role is ideal for an accomplished, commercially minded sales leader with prior Director of Sales or Associate Director of Sales experience, preferably within a luxury resort environment. The successful candidate will bring a sophisticated understanding of luxury sales strategy, revenue optimization, team leadership, and client relationship management, with the ability to operate confidently in a complex and highly competitive Resort market.

As a key member of the Commercial leadership team, the Director of Sales will partner closely with the Commercial Director, Revenue Management, Marketing, Conference Services, and Operations to ensure all sales efforts are aligned with the resort's broader business objectives. This individual will be responsible for leading a seasoned and tenured sales team, providing strategic direction, coaching, accountability, and inspiration to drive both individual and collective performance.

The role requires a polished, proactive, and results-oriented leader who can balance long-term strategic planning with daily execution, while representing the Four Seasons brand with excellence, credibility, and commercial discipline.

• Sales Leadership & Commercial Strategy:
  Lead and oversee all sales activities for the resort, ensuring strategies are focused on driving profitable revenue across all business segments. Translate the resort's commercial priorities into clear, actionable sales plans that maximize Leisure, Residential, Group and high-value account opportunities.
• Team Leadership & Development:
  Lead, coach, and inspire a tenured, high-performing sales team. Provide clear direction, performance accountability, mentorship, and ongoing development to ensure each team member is achieving individual goals while contributing to the broader commercial success of the resort.
• Revenue Optimization:
  Partner closely with Revenue Management and the Commercial Director to align sales strategies with demand patterns, pricing opportunities, market conditions, and total resort revenue objectives. Ensure group and account strategies are thoughtfully balanced with transient demand to maximize overall profitability.
• Market Leadership & Business Development:
  Actively identify and pursue new business opportunities while protecting and growing existing key accounts. Maintain a strong presence in the luxury hospitality leisure and group markets, ensuring the Resort remains top of mind with clients, agencies, partners, and industry influencers.
• Client Relationship Management:
  Build and maintain meaningful relationships with key clients and stakeholders. Lead strategic negotiations with confidence and sophistication, balancing client needs with the resort's revenue goals, brand standards, and long-term positioning.
• Forecasting, Reporting & Performance Management:
  Oversee sales forecasting, production tracking, pace analysis, and performance reporting. Provide thoughtful insights and recommendations to the Commercial Director and resort leadership team,…