Sr. Accounts Receivable Specialist

Central Reach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We are looking for an Accounts Receivable Specialist to join our finance team reporting directly to the Manager, Accounts Receivable. The ideal candidate will be eager to learn all facets of Central Reach’s billing and collection processes. The Accounts Receivable Specialist is a key position within the finance team as they will be responsible for starting the financial reporting process by processing contracts and invoicing customers.

Initial responsibilities will focus on interacting closely with the Manager, Accounts Receivable. Other departments where interaction will be critical include Sales, Bill Max, & Client Operations.

• Processing daily billings ensuring accuracy and a consistent experience for both external and internal customers
• Ensure contracts are processed timely and accurately for prompt billing
• Record daily ACH, wire, check and credit card deposits and apply to corresponding invoice
• Reconcile customer accounts to resolve discrepancies
• Maintain accounting ledgers as required
• Handle special billing situations
• Ensure sales tax is being checked within billing software
• Ad-hoc reporting and additional requests as needed

• Bachelor’s Degree in Accounting or related field
• 1–2 years Accounts Receivable experience
• Experience with customer service and client communication
• Excellent communication and problem-solving skills
• Flexibility and willingness to adjust workflow due to changing priorities
• Excellent written and interpersonal skills required to enable optimal interactions both internally and externally
• Proficient in Microsoft office with moderate excel skills (vlookup, sumif, & pivot tables)
• Experience with Net Suite strongly preferred
• Experience with Ava Tax a plus

• Providing an accurate and consistent experience for customer invoicing and collections is a critical component of the company’s profitability target and customer experience corporate goals.
• Successful completion of processing all contracts completed by sale will directly impact Central Reach’s ARR Target goal.

$70,000—$80,000 USD

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares, our community engagement initiative.