Personal Banker

Position Overview

PNC’s Branch Banker will work within the Central Jersey organization in Holmdel, New Jersey. The role is focused on building and deepening the branch customer base through proactive sales and service activities while delivering a single PNC conversation with every client interaction.

PNC is an in‑office company that fosters a collaborative culture. This position does not sponsor employment visas or participate in STEM OPT.

• Acquire and deepen the branch customer base through a variety of proactive sales and service activities, managing the customer experience and identifying opportunities to improve financial wellbeing.
• Drive proactive sales conversations through outbound calling, service‑to‑sales, teller interactions, appointment setting, and effective lobby engagement to elevate client loyalty.
• Create customer loyalty and grow share of wallet through a differentiated customer experience, leveraging technology, tools, and resources.
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.
• Manage risk through adherence to all policies and procedures, demonstrating sound judgment and heightened scrutiny to avoid loss, and participate in branch daily operations.

PNC employees are expected to be customer‑focused and manage risk in line with the company’s Enterprise Risk Management Framework.

Required:

• Associate’s degree or equivalent education and experience in banking or related field; 3+ years of relevant experience.
• Strong communication skills and ability to build relationships with diverse customers.
• Knowledge of banking products, digital awareness, problem‑solving, and the ability to manage multiple priorities.
• Background check required per Consumer Financial Protection Bureau regulations.

Preferred:

• Accountability, client loyalty, customer experience (CX), proactive sales, leveraging technology.
• Digital awareness, effective communications, matrix management, retail lending, selling, understanding customer needs.

No specific certifications or licenses are required. Candidates will be subject to background checks.

Base Salary: $49,500.00 – $82,500.00 (incentive eligible based on performance).

PNC offers a comprehensive benefits package that includes medical, prescription drug, dental, and vision coverage; life insurance; disability protection; 401(k) with company match; pension and stock purchase plans; dependent care reimbursement; adoption and surrogacy reimbursement; educational assistance; a robust wellness program; and paid time off (maternity/parental leave, holidays, vacation, sick leave). Full details are available at

PNC provides reasonable accommodations for qualified applicants with disabilities. Request accommodations by emailing  with subject “accommodation request” and including your name, job , and preferred contact method. Calls can be made to 877‑968‑7762 and say "Workday." Confidentiality is maintained.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to federal and state requirements regarding criminal history for certain roles.

California residents should review the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in hiring practices.