Head of Group Operations Technology

Overview

Head of Group Benefits Operations Technology is a senior technology leadership role responsible for managing Group Benefits Operations applications and the aligned business function within the Group Benefits Digital and Technology organization. The position leads a diverse team, develops and executes the Group Benefits Digital and Retail strategy, and ensures delivery of initiatives, financial stewardship and operational stability of Group Benefits Operations Technology.

• Develop and execute Group Benefits Operations Technology strategy, continuously aligning it with overall Group Benefit Operations business plans.
• Integrate your area of responsibility with Group Benefits businesses and Guardian Life.
• Manage financials for initiatives, team and function.
• Oversee all technology related to Group Benefits Operations applications, including performance, efficiency and effectiveness of engineering and development teams.
• Ensure alignment with Guardian Life and overall Digital and Technology objectives.
• Provide strategic direction and leadership for technology related initiatives across the organization.
• Account for the performance of operations applications, using data and insights for informed recommendations.
• Drive simplification and automation of Operations Technology applications and platforms.
• Identify new opportunities from trends to evolve the current ecosystem.
• Build strong relationships with key stakeholders and leaders across Group Benefits and Guardian Life.

• Proven technology executive with a business‑oriented mindset and understanding of how technology drives ROI and growth.
• Strategic leadership in IT and software, aligning initiatives with company goals.
• Experience delivering applications that improve customer experiences and revenue.
• Strong understanding of end‑to‑end customer experiences, processes, and technology utilization for efficiency.
• Planning, execution and oversight of technology projects, ensuring on‑time, on‑budget delivery.
• Knowledge of emerging technologies and industry trends with a culture of innovation.
• Significant experience in Agile and global large‑scale programs.
• Significant experience leading and overseeing application support.
• Significant experience managing third‑party outsource rs and managed service relationships.
• Significant experience in software development engineering and release management.

Salary range: $ - $

Benefits apply to full‑time eligible employees; interns are not eligible for most company benefits.

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.

Guardian Life is not currently sponsoring employment visas.